Support tickets
Questions, troubleshooting and resolutions, from first message to closed.
No personal or sensitive info. You’re not selling your data. You’re licensing your workflows to SI labs. Our job is to bring you the best offer. We only win if you win.
AI models learn to do real jobs by studying how real teams do them. The records your tools already keep, from support threads to project boards, are exactly what SI data labs are paying for.
Questions, troubleshooting and resolutions, from first message to closed.
How your team does the job, written down step by step.
Jira, Monday, Asana and Notion: tasks, handoffs and outcomes.
Slack and Teams threads where decisions actually get made.
Quotes, approvals, follow-ups and vendor back-and-forth.
Deal notes, call logs and how each account moved through your pipeline.
Your customers stay private. Names, contact details, account numbers and other personal information are removed before anything is shared.
We learn what your company does and which tools you run on. A mutual NDA is signed before we look at anything.
We map what you have: which systems, how many years, how much volume. Your data stays where it is.
Buyers see an anonymized profile of your company, never your data. Each one makes an offer.
Price, scope, payment terms, one-time or recurring. Take the best one, or walk away.
Personal information is stripped out, and the final dataset is checked against the license before delivery. You review it first.
Payment comes straight from the buyer, on the terms you signed.
Mangata costs your company nothing. Our fee comes from the buyer’s side, so our only job is getting you the highest offer.
Data programs are happy to deal with you one-on-one. That means they set the price and write the contract. A broker changes who holds the leverage.
General office data is easy for buyers to find. Records from a title agency, a marine surveyor or a specialty manufacturer are not. Four things decide what yours is worth.
Illustrative profile. Your review produces one like it for your company.
Work few other companies do, or that you do in a way nobody else does. This moves the price more than anything else.
Years of records beat months. A long history shows how work changes over time.
Work that runs through tools, with clear steps, owners and outcomes, is easier to license and worth more.
Enough tickets, threads and documents for a model to learn real patterns from them.
Buyers look for established teams with real, repeatable work running through modern tools. Check what applies to you.
You may need some preparation first. We can tell you on one call what it would take.
Request a valuationA quick self-check, not an offer. Data scattered or undocumented? We prepare it as a separate, quoted service.
Every agreement is in writing. Buyer names are shared under NDA, and we encourage your attorney to review each license before you sign.
Companies license data they own under written contracts all the time. What matters most is personal information and any confidentiality terms you’ve agreed to with clients, so we review both before anything moves. Your attorney should review every agreement before you sign.
SI data labs and the programs that supply them. We share specific names once an NDA is in place.
Nothing. The buyer pays our fee. Data preparation, if you need it, is a separate service we quote up front.
It depends on how specialized your work is, how many years of records you have, and how structured they are. After the review we give you a range. The offers set the final number.
No. Names, contact details, account numbers and other personal information are removed before delivery, and you review the final dataset before it goes anywhere.
Some programs buy once. Others pay for ongoing data over a set term. You’ll see which before you choose.
A call with leadership, then some time with whoever manages your systems. We handle the rest.
Tell us a little about your company. We’ll set up a private call and walk you through what buyers are looking for.